Refund policy

Return Policy

*Exchange or Store Credit Only*

Exchanges are accepted up to 14 days from date of purchase in unworn condition with all tags and original packaging. Items that are returned will be eligible for exchange or store credit only. 
NO REFUNDS.
Customer is responsible for shipping charges both ways.
We do not refund any shipping charges. Store Credit will be applied for the amount paid for the product only, minus a $5 restocking fee for online orders.

Final sale items cannot be exchanged. No exceptions.

Final Sale Items Include:

Jewelry 
Accessories
Swimwear
Bodysuits
Shoes
Bralettes
Activewear (leggings, sports bras)
Sales or Discounted Items

PRE ORDERS

Pre-order items are considered special orders and are only eligible for exchange for the same item, if the exact item is still available. Please note, we order these items based on your purchase quantity, so changes cannot be guaranteed once the order is placed.

Order Changes & Cancellations

We do not cancel orders once placed
If any changes need to be made they must be made as soon as possible if the item has not shipped yet. Such as (size, address, adding items to order)

 

Whimsies & Grace is NOT responsible for:

Lost, damaged, or marked delivered items. You must file a claim with the post office.

 

Customer must pay return shipping to:
Whimsies & Grace
Online Store Returns
340 Keel Road
Chesnee, SC 29323

To Make A Return For Store Credit: 

Email whimsiesandgrace@gmail.com with your name and order number. Please do not ship any items back without emailing us first.